For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "989jl" / "Platform" | The online gaming platform operated at 989jl.co and all associated services, features, and applications. |
| "Personal Data" | Any information that identifies or makes identifiable a natural person, including names, contact details, identification documents, payment information, and device identifiers, as defined under RA 10173. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, sharing, transmission, correction, erasure, or destruction. |
| "Data Subject" | Any natural person whose Personal Data is collected, held, or processed by 989jl — primarily registered members and platform visitors. |
| "Personal Information Controller" | 989jl, as the entity that determines the purposes and means of processing Personal Data collected through the platform. |
| "KYC" | Know Your Customer — the identity verification process mandated by PAGCOR and Philippine Anti-Money Laundering laws prior to a player's first withdrawal. |
| "NPC" | The National Privacy Commission of the Philippines — the regulatory authority responsible for administering and enforcing RA 10173. |
| "AMLC" | The Anti-Money Laundering Council — the Philippine body responsible for enforcing the Anti-Money Laundering Act (AMLA), to which 989jl has reporting obligations. |
2.1 This Privacy Policy applies to all Personal Data collected by 989jl through the 989jl.co website and platform, including data collected during account registration, KYC verification, deposit and withdrawal transactions, gameplay, customer support interactions, and promotional participation.
2.2 This Policy applies to all registered members of 989jl, including players from Metro Manila, Cebu, Davao, and all regions of the Philippines, as well as to any visitor who accesses the 989jl platform regardless of whether they complete registration.
2.3 By registering an account or using the 989jl platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your Personal Data as described herein.
2.4 This Policy should be read in conjunction with the 989jl Terms & Conditions, which govern your use of the platform and are incorporated herein by reference.
Note on language: This Privacy Policy is published in English. In the event of any inconsistency between this English text and any translated version, the English version shall prevail for all legal and interpretive purposes.
989jl collects the following categories of Personal Data from registered members and platform users:
3.1 Registration and Identity Data
- Full legal name as it appears on your government-issued identification;
- Date of birth (used to verify 21+ age requirement under PAGCOR regulations);
- Philippine mobile number (Globe, Smart, or DITO) or email address used to register;
- Username and hashed password (passwords are never stored in plaintext);
- Nationality and country of residence.
3.2 KYC Verification Data
- Scanned or photographed copy of a valid Philippine government-issued ID (e.g., UMID, Passport, Driver's License, PhilSys National ID);
- Selfie or liveness check image submitted for identity verification;
- Additional supporting documents if required for enhanced due diligence.
3.3 Financial and Payment Data
- GCash mobile number linked to your 989jl account;
- PayMaya (Maya) account details used for deposits or withdrawals;
- Bank account details (BPI, BDO, Metrobank) where bank transfer is the selected method;
- Transaction history — all deposits, withdrawals, bonus credits, and balance adjustments.
3.4 Gaming Activity Data
- Game session logs including game title, bet amounts, game outcomes, session timestamps, and wagering history;
- Sports betting selections, stake amounts, odds accepted, and settlement results;
- Bonus claims, wagering progress, and promotional activity history.
3.5 Technical and Device Data
- IP address and approximate geolocation derived from IP;
- Device type, operating system, and browser version;
- Session timestamps and login history;
- Cookie identifiers and similar tracking technologies (see Section 8).
3.6 Communications Data
- Records of your interactions with 989jl's live chat support team;
- Emails, feedback, and dispute correspondence submitted to 989jl;
- Survey or promotion response data where voluntarily submitted.
Sensitive Personal Information: Government-issued ID numbers, biometric data submitted for liveness verification, and financial account details are classified as sensitive personal information under RA 10173. 989jl applies enhanced security and access controls to all sensitive personal information categories.
989jl collects Personal Data through the following means:
- Directly from you — when you register a 989jl account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions;
- Automatically during platform use — through server logs, cookies, and similar tracking technologies that record device, session, and gameplay data as you use the 989jl platform;
- From payment providers — GCash, Maya, BPI, BDO, and Metrobank may share transaction confirmation data with 989jl as part of the payment processing flow;
- From identity verification partners — 989jl may engage third-party KYC service providers to assist with document verification and liveness checks; such providers process identification data on 989jl's behalf under binding data processing agreements;
- From fraud prevention and security systems — automated systems may collect behavioral, device fingerprint, and network data for fraud detection and account security purposes.
989jl uses collected Personal Data for the following specific, legitimate purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation & management | Registration data, contact details | Contract performance |
| Identity verification (KYC) | ID documents, biometric data, DOB | Legal obligation (PAGCOR) |
| Payment processing | Financial data, transaction records | Contract performance |
| Game provision & session management | Gaming activity data, session logs | Contract performance |
| Fraud prevention & security | Device data, IP, behavioral data | Legitimate interest |
| Anti-money laundering reporting | Transaction data, identity data | Legal obligation (AMLA) |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation (PAGCOR) |
| Customer support | Communications data, account data | Contract performance |
| Promotional communications (opt-in) | Contact details, gaming preferences | Consent |
| Platform analytics & improvement | Aggregated, anonymized usage data | Legitimate interest |
989jl will not use your Personal Data for purposes that are incompatible with those listed above without your explicit prior consent or a new lawful basis for processing.
Under the Philippine Data Privacy Act of 2012, 989jl relies on the following legal bases for the processing of Personal Data:
6.1 Contract Performance. Processing is necessary for the performance of the contract between 989jl and the registered member — including account creation, game access, payment processing, and customer support delivery.
6.2 Legal Obligation. Processing is required to comply with 989jl's legal obligations under applicable Philippine law, including PAGCOR regulatory requirements for KYC verification, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), and mandatory responsible gaming standards.
6.3 Legitimate Interests. Processing is necessary for 989jl's legitimate interests in preventing fraud, maintaining platform security, conducting platform analytics (using anonymized data), and managing legal claims — provided such interests are not overridden by the data subject's fundamental rights and freedoms.
6.4 Consent. For processing that is not covered by the above bases — in particular, sending you promotional communications, offers, and personalized marketing — 989jl relies on your express, freely given, specific, and informed consent. You may withdraw your consent at any time by updating your notification preferences in your account settings.
7.1 No Sale of Personal Data. 989jl does not sell, rent, auction, or otherwise commercially transfer your Personal Data to third parties for their independent use.
7.2 Service Providers (Data Processors). 989jl engages third-party service providers who process Personal Data on 989jl's behalf under binding data processing agreements that require them to maintain the same level of data protection applied by 989jl. These include:
- Payment processors: GCash (Mynt/Globe Fintech), Maya (Voyager Innovations), and Philippine banking institutions for transaction processing;
- KYC verification providers: Third-party identity verification services used to authenticate government-issued IDs and perform liveness checks;
- Game providers: Licensed game developers and studios whose games are hosted on the 989jl platform may receive anonymized session data necessary for game operation;
- Cloud infrastructure providers: Hosting, database, and content delivery services used to operate the 989jl platform securely;
- Fraud detection services: Security technology partners who assist in identifying and preventing fraudulent account activity.
7.3 Regulatory and Legal Disclosures. 989jl may disclose Personal Data to regulatory authorities, law enforcement agencies, or courts where required by applicable Philippine law or a valid legal order, including disclosures to PAGCOR, the AMLC, the NPC, or law enforcement bodies conducting a legitimate investigation.
7.4 Corporate Transactions. In the event of a merger, acquisition, or transfer of 989jl's business assets, Personal Data held by 989jl may be transferred to the successor entity, provided that such entity continues to process the data in accordance with standards equivalent to this Privacy Policy. Notice of such a transfer will be provided to affected data subjects within a reasonable period.
Cross-border transfers: Some 989jl service providers may be located outside the Philippines. Where Personal Data is transferred internationally, 989jl takes steps to ensure adequate data protection safeguards are in place, consistent with NPC guidelines on cross-border data transfers.
8.1 Use of Cookies. 989jl uses cookies and similar technologies (including local storage, session tokens, and device fingerprinting) to operate the platform, maintain your login session, remember your preferences, and analyze aggregate usage patterns to improve the player experience.
8.2 Types of Cookies Used.
- Strictly Necessary Cookies: Required for the 989jl platform to function. These enable your login session, security tokens, and core gameplay functionality. They cannot be disabled without preventing normal platform use.
- Functional Cookies: Remember your account preferences such as language setting, preferred game categories, and last-used payment method to personalize your experience on return visits.
- Analytics Cookies: Collect anonymized, aggregated data about how players navigate and use the 989jl platform. This information helps us understand player behavior and improve platform performance.
- Security Cookies: Used in fraud detection and to identify unusual login patterns that may indicate account compromise or automated bot activity.
8.3 Cookie Management. You may manage or delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will impair or prevent your ability to use core 989jl platform functions, including the ability to log in to your account. Analytics and functional cookies may be disabled without affecting core gameplay.
8.4 Do Not Track. 989jl's platform currently does not alter its data collection practices in response to "Do Not Track" browser signals, as no uniform standard for such signals has been adopted across the Philippine online gaming regulatory framework.
9.1 Technical Safeguards. 989jl implements the following technical security measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction:
- SSL/TLS 256-bit encryption for all data transmitted between player devices and 989jl servers;
- Encryption at rest for sensitive data fields, including ID document scans and financial account identifiers;
- Bcrypt or equivalent hashing for all stored passwords — plaintext passwords are never retained;
- Access controls limiting staff access to Personal Data on a strict need-to-know basis;
- Real-time intrusion detection and automated anomaly monitoring on platform infrastructure;
- Regular penetration testing and security audits conducted by qualified third-party specialists.
9.2 Organizational Safeguards. 989jl maintains internal data protection policies, conducts regular staff training on data privacy obligations, and requires all employees and contractors who handle Personal Data to maintain confidentiality.
9.3 Breach Response. In the event of a Personal Data breach that is reasonably likely to cause serious harm to affected data subjects, 989jl will notify the National Privacy Commission within seventy-two (72) hours of discovering the breach, as required by RA 10173. Affected data subjects will also be notified without undue delay where the breach poses a high risk to their rights and freedoms.
Shared responsibility: While 989jl takes extensive technical measures to protect your data, account security is a shared responsibility. We strongly recommend enabling two-factor authentication (2FA) on your 989jl account and using a unique password not shared with other online services.
10.1 Retention Principle. 989jl retains Personal Data for no longer than is necessary for the stated processing purpose or for the period required by applicable Philippine law, whichever is the longer. Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymized.
10.2 Retention Schedules.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR regulatory requirements |
| KYC identity documents | Duration of account + 5 years after closure | AMLA / PAGCOR obligations |
| Transaction records | 5 years from transaction date | AMLA (RA 9160, as amended) |
| Gaming session logs | 3 years from session date | Legitimate interest / PAGCOR |
| Customer support records | 3 years from last interaction | Legal claims / Legitimate interest |
| Marketing preferences | Until consent withdrawn + 1 year | Consent |
| Anonymized analytics data | Indefinite (non-identifiable) | Legitimate interest |
10.3 Extended Retention. Where Personal Data is subject to a legal hold related to an ongoing dispute, regulatory investigation, or formal legal proceeding, retention will be extended until the matter is resolved, notwithstanding the standard schedules above.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your Personal Data held by 989jl. These rights are enforceable and 989jl will respond to valid requests within a reasonable timeframe not to exceed thirty (30) calendar days.
Right to Access
Request a copy of the Personal Data 989jl holds about you, along with information about how it is being processed and who it has been shared with.
Right to Correction
Request correction of inaccurate or incomplete Personal Data. Many details can be updated directly in your 989jl account settings; others require support verification.
Right to Erasure
Request deletion of Personal Data that is no longer necessary, processed without lawful basis, or collected under withdrawn consent — subject to legal retention obligations.
Right to Object
Object to the processing of your Personal Data on grounds of legitimate interest, including objection to receipt of direct marketing communications from 989jl.
Right to Data Portability
Receive a structured, machine-readable copy of Personal Data you have provided to 989jl, where processing is based on contract or consent.
Right to Withdraw Consent
Withdraw consent for processing activities based on consent (e.g., marketing emails) at any time via account settings, without affecting the lawfulness of prior processing.
To exercise any of the above rights, contact 989jl's Data Protection Officer via live chat or by emailing [email protected] (plain text — not a clickable link). Identity verification will be required before processing rights requests to protect against fraudulent access.
If you believe your data privacy rights have been violated and 989jl has not resolved your concern satisfactorily, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
12.1 Age Restriction. 989jl's services are strictly restricted to individuals aged twenty-one (21) years and older under PAGCOR regulations governing online casino-style gambling in the Philippines. The platform is not directed at, and does not knowingly collect Personal Data from, individuals under the age of 21.
12.2 Discovery of Minor's Data. If 989jl becomes aware that Personal Data has been collected from an individual under 21 years of age, such data will be immediately deleted and the associated account permanently closed. Any deposits received from an underage account will be handled in accordance with PAGCOR's regulatory guidance on underage gambling.
12.3 Parental or Guardian Reporting. If a parent or guardian becomes aware that a person under 21 has registered a 989jl account or submitted personal data to the platform, they should contact 989jl's live chat support immediately to request account closure and data deletion.
21+ Requirement: Age is verified through mandatory KYC identity document submission. No withdrawal will be processed for any account that has not passed age verification. Accounts flagged as potentially underage are suspended pending investigation.
13.1 989jl reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, platform features, or business practices. All updates will be effective upon publication of the revised Policy at 989jl.co/privacy-policy.
13.2 Where updates materially affect how 989jl processes your Personal Data or your rights as a data subject, 989jl will provide notice of such changes through one or more of the following: in-platform notification on your next login, an email to your registered address, or a prominent notice on the 989jl website.
13.3 Your continued use of the 989jl platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with any material change, you should cease using the platform and contact support to initiate account closure before the new policy takes effect.
13.4 The "Effective Date" displayed at the top of this page reflects the most recent revision. We encourage you to review this Policy periodically so you remain informed about how 989jl protects your data.
14.1 Data Protection Officer. In accordance with the Philippine Data Privacy Act of 2012 and NPC Circular No. 16-03, 989jl has designated a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations and serving as the primary contact for data subject rights requests and privacy-related inquiries.
14.2 Contact Channels. You may reach 989jl regarding data privacy matters through the following channels:
- Live Chat Support: Available 24/7 from your 989jl account dashboard. For data privacy requests, indicate "Data Privacy Request" at the start of your message to be routed to the DPO's queue.
- Email: Direct your data privacy inquiries to [email protected] (plain text only — not a clickable link) with the subject line "Data Privacy Request." Responses to formal rights requests will be provided within thirty (30) calendar days.
- FAQ: Answers to common privacy-related questions are available on our FAQ page.
14.3 NPC Complaints. If you are unsatisfied with 989jl's response to a data privacy concern, you have the right to submit a complaint to the National Privacy Commission of the Philippines, which has jurisdiction over data privacy matters in the Philippines under RA 10173.
Effective Date of this Policy: January 1, 2026. This Policy supersedes all prior versions of the 989jl Privacy Policy. Read it together with our Terms & Conditions for the full picture of your rights and obligations as a 989jl member.